Is your Tourism business ready for the upturn?
/A recent report from McKinsey suggested the following steps to take-
Bring back capacity - in staff, rooms, services. Train and invest now to be giving maximum customer satisfaction come the upturn.
Invest innovatively in the entire customer journey - customers need more help navigating the endemic COVID world
Reimagine commercial approaches - travel companies need every source of insight to anticipate demand and optimise revenue
Learn from critical moments and the wider ecosystem - look at the wider industry to discern trends, anticipate issues and build relationships
McKinsey & Company “A Travel Boom is Looming. But is the Industry Ready?” July 2021
We have helped travel and tourism businesses bounce back from global shocks before. As our world looks forward to 2022 with some hope, let us help you navigate the new landscape of the travel industry and drive your business to the forefront.